Recent Posts

Preventing Household Winter Water Damage

1/23/2022 (Permalink)

frozen pipe from water damage With our vast commercial and residential water damage restoration capabilities, you'll never have to ask yourself who to call again!

No matter the season somehow water can always find a way to damage properties. During the cold season, uninsulated pipes can freeze and burst, ice dams can cause roofing issues, and thawed snow can enter basements. Read the blog below to see what you can do as a property manager to prevent winter water damage.

Prevent Frozen Pipes

  • Insulate all water pipes in unheated areas whether its a crawl space, under the kitchen, in the basement, or behind bathroom cabinets.
  • Ensure that you leave your home at an adequate temperature if you leave for an extended period of time. If you're nervous about the functionality of your heating system, a trusted person should check on your home once a week.
  • Running a trickle of water through pipes will help prevent them from freezing. Although this is not a long-term solution, it can help save your pipes from bursting in a pinch.

Preventing Ice Dams

  • Keep the snow on your roof under 15 centimeters. To remove snow from the roof, use a roof rake or long-handled brush to avoid using a ladder.
  • Insulate your attic to prevent warm air from melting snow on your roof. If water is melting and then freezing, it can cause ice dams to form at the edge of your roof.
  • Install a water membrane underneath the roof shingles to help prevent water from seeping in.

General Winter Water Damage Safety Tips

  • Place a water leak detector near high risk areas such as on sump pumps, near water-bearing fixtures, and around pipes.
  • Check your water supply lines annually for leaks. Appliances such as the hot water heater, washing machine, and refrigerator will have these supply lines.
  • Disconnect your outdoor hoses. This will prevent water from getting into the line and creating a blockage which in turn can cause backflow.

5 Instant Steps to Take When Handling Winter Storm Damage

1/18/2022 (Permalink)

potential snow damage and ice on a property Many inches of snow, up to a foot or more from time to time, fall in a Minnesota blizzard. A fast response lessens the damage and reduces cost.

Cold weather poses a difficult challenge to all property owners. Ice, snow, and sleet can cause havoc on your roof, siding, driveways, and walkways. Quick action to deal with winter storm damage is essential in protecting your precious property. If you're questioning how to handle storm damage, read the tips below for some guidance.

Types of Winter Storm Damage

Flooding - Cold snaps and freezes and damage pipes and cause them to burst. This expulsion of water can lead to severe water damage and flooded areas that will need immediate emergency water mitigation.

Roof Leaks - From ice dams to heavy snow and ice breaking through your shingles, winter storms can be harsh on your roof. With holes in your shingles or blockages in your pipes, it leaves your property exposed to moisture damage.

Fires - Whether your tree ignites or your fireplace is left unattended and gets out of hand, fires can often happen during a winter storm.

Tips For When a Winter Storm Strikes

  • Remain calm. In times of emergency, it's hard not have your blood pressure raise. It's important to make good decisions when your property is under duress so that it can be repaired and taken care of properly.
  • Take proper safety measures. If water damage has occurred, take the time to shut off the water. If a fire has gotten out of hand, use an extinguisher if possible or leave the premises immediately.
  • Document Any Losses. Be sure to take notes and photos of anything that has been affected by winter storm damage. This list will be exceptionally useful in making insurance claims, smoothing out the process in the future.
  • Contact Your Insurance Company - Call your agent to get the process of filing a claim started. Leave everything in place, except for what must be moved for safety reasons until the adjuster comes to document what happened.
  • Make A Plan Now. Knowing what to do in a water storm damage emergency is essential for swiftly and smoothly restoring your property. By creating a plan you will be able to make smart and efficient decisions when storm damage occurs.

Commercial Fire Damage Restoration

1/9/2022 (Permalink)

SERVPRO Logo SERVPRO of Chaska/Chanhassen is available 24 hours a day to restore your property and get you back to business.

As a property owner, it is vital to take immediate action after a commercial fire has occurred. Not only is this important for reducing further damage on your property, but it is essential in getting your business back to pre-fire condition. Delaying fire damage mitigation not only allows soot and smoke damage to get worse by settling into the nooks and crannies of your property, but often times water damage also happens if water is used to extinguish the fire. If your property is not attended to quickly, you will not be able to salvage as many items and structures, resulting in more time and money spent to re-open your business.

We are Fire Damage Restoration Professionals!

Fire damage is an overwhelming process. Our highly-trained technicians are here to help you out from the moment the fire is put out until the final piece of your property is back to normal. How do we perform fire damage restoration? Check out our services below!

Board Ups

Immediately after a fire is extinguished, we can come to board up vulnerable areas of your building including windows, walls, and even the roof. By sealing these openings, we will help prevent further structural damage from weather, debris, and vandalism.

Fire Damage Assessment

Our estimators have the capabilities to inspect the building in great detail. We document the amount of damage that can be saved or repaired by keeping a detailed list of all of the building's contents. After deftly and safely completing the inspection, we can recommend the best course of action to complete the fire restoration.

Water Removal

It's weird to think that you'd have to deal with water damage during a fire event, but a commercial-grade sprinkler system can unleash up to 40 gallons of water each minute once it detects a fire. By removing water and drying areas efficiently and quickly after inspection, we can aid in preventing mold and mildew growth.

Soot and Smoke Removal

Carcinogens found in soot and smoke can lead to cancer and other health problems if not cleaned up properly. Our professionals can clean walls, floors, ceilings, and any other parts of your building's structure. With our restore versus replace mentality, we are often able to clean personal items that have damaged by soot damage and smoke damage.

Through Fire and Smoke, We're "Here to Help!"

Contact SERVPRO of Chaska/Chanhassen at 952-999-2435 today if you're in need of fire damage, water damage, smoke damage, and soot removal. Our top-notch disaster recovery team is here to help Chaska, Chanhassen, Waconia, Victoria, Carver, Norwood Young America, Cologne, and the greater Twin Cities area after disaster strikes.

A Trustworthy Restoration Company Near You

12/21/2021 (Permalink)

SERVPRO logo At SERVPRO of Chaska/Chanhassen, we are continuously investing in new technologies to allow us to do a better job for our customers.

For over 20 years, SERVPRO of Chaska/Chanhassen has been helping property owners recover from fire damage, smoke damage, water damage, mold remediation, and various storm damage. We are a full service restoration provider for Minnetonka, Groveland, and the greater Twin Cities as a whole. 

Focusing on Our Values

We have built a reputation as one of the premiere restoration companies in the Twin Cities by making a point to emphasize our key values within every job. Need a reminder?

Key Values

  • Honesty
  • Customer Service
  • Whatever It Takes
  • Commitment to Excellence
  • Dependable to each other and to our customers

Our team is composed of some of the most educated, experienced, and personable technicians in the state of Minnesota. Don't believe us? Take a look at the raving reviews previous customers have left about our team here.

Advanced Technology

When your property suffers a disaster, you need a company like us who can efficiently assess the damage, clean up during the mitigation process, and rebuild the damage afterwards. Our specialty equipment allows us to perform restoration services and repairs to the highest standards outlined by the IICRC.

Specialized Equipment

  • Moisture Detection
    • Infrared Cameras
    • Moisture Detectors
    • Hygrometers
  • Water Extraction
    • Submersible, gas-powered pumps
    • Truck-mounted extraction units
    • Portable extraction units
  • Drying Equipment
    • Air scrubbers
    • Thermal Foggers
  • Cleaning Agents
    • OSHA-approved deodorization products
    • Anti-microbial treatments

Faster to Any Sized Disaster

Here at SERVPRO of Chaska/Chanhassen, we do our best to get to your property as soon as possible to begin mitigating damage so that secondary damage is not as drastic. That's why we have a team ready to help 24/7 365 days a year. Each technician has been certified by the IICRC in various respects of restoration and we will ensure the proper people are sent based on what services you may need. When you've suffered water damage from a broken pipe, fire damage from a cooking incident, or storm damage from high winds, give us a call at 952-999-2435 today!

Disaster Recovery Team: Here When You Need Us

12/16/2021 (Permalink)

SERVPRO disaster recovery team Our storm team does it all; everything from securing open areas from the elements to mitigating the water and wind damage from a storm.

Last Friday and Saturday alone, at least 39 tornadoes touched down in more than six states , as a powerful storm system moved across the central and southern United states. The National Weather Service estimates that at least 88 people have died, dozens have been injured, and caused billions in damage. The tornadoes were tracked in Kentucky, Missouri, Illinois, and Tennessee.

For SERVPRO, No Job is Too Large


Here at SERVPRO of Chaska/Chanhassen, we are a part of SERVPRO's Disaster Recovery Team. Our elite large-loss specialists have been pre-qualified and strategically positioned throughout the U.S to handle any size disaster.

What types of major storms are we involved in?

  • California Wildfires
  • Hurricanes
    • Irma
    • Harvey
    • Matthew
  • Massive Flooding
    • Carolina
  • Polar Vortexes

With our more than 1,800 franchises nationwide, no disaster is too big. The benefit of having interconnected franchises through a network of strategically positioned storm teams means that we can access areas of extreme destruction as a team. With each franchise having the opportunity to combine together into a "Storm Team," we can work as an organization to mitigate damage in a large scale.

In times of extreme need, SERVPRO can organize local command centers for our Catastrophic Storm Response Teams. Our trained production professionals cut costs and aid local companies in restoration.

When you're caught in a national disaster such as a hurricane, tornado, flooding, extreme winds, or a snowstorm, we're the team you want! We're here to make it "Like it never even happened." Call 952-999-2435 today for any of your restoration needs!

Condominium Crisis: Hoarding and Abandonment

12/15/2021 (Permalink)

before and after photos of a bedroom and bathroom that suffered from hoarding Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we are "Here to Help!"

In places where you'd least expect it, you might be surprised to find instances of hoarding. This specific condominium had to deal with a tenant that not only abandoned their condo, but left the mess for our SERVPRO of Chaska/Chanhassen technicians to handle.

What is Hoarding?

No, hoarding is not the same as your grandma collecting knick-knacks in an organized, intentional, and targeted fashion. Don't be freaked out if she can't get enough of collecting fancy china!

People with hoarding have persistent difficulty getting rid of or parting with possessions due to a perceived need to save them. In these instances, attempting to part with these possessions causes great distress and lead to decisions to save them.

The prevalence of hoarding seems small at 2.6%, but can cause massive issues. Hoarding can cause issues within relationships, social and work activities, and other important areas of functioning.

How does hoarding affect a home?

Although hoarding can range from very mild to severe cases, it can create cramped living situations, narrow pathways, and make areas like kitchen countertops and stoves virtually unusable. 

Depending on the items that are collected (trash, magazines, mail, books, rotten food) it can cause significant stress on the integrity of a home.

  • Heavy items can cause stress on the foundation of the home. Floorboards and rooms that are overstuffed with items can cause warping in walls and flooring.
  • Rotten food can soil surrounding materials leaving stains, rotting natural wood, and discoloring paint on walls. 

SERVPRO saves the day!

Cleaning is at the heart of the restoration work that we do, regardless of what disaster may have damaged your home. Our certified technicians have mastered multiple layers of recovery tactics to clean a damaged property such as:

  • Wiping Surfaces
  • Cleaning Carpets and Material
  • Deodorization
  • Biohazard Cleanup

To combat unfathomable situations such as COVID-19, we created a defensive pathogen cleaning program that goes far beyond standard janitorial cleaning practices. We use our patented 3 C's to bring a higher standard of clean to the places we gather. For more information, visit this link on our website.

As the #1 choice in cleanup and restoration based on a recent Commercial Attitude 7 Usage Tracking study, call SERVPRO of Chaska/Chanhassen at 952-999-2435 with any of your cleaning needs today!

Winter Storm Safety

12/14/2021 (Permalink)

winter weather sign SERVPRO of Chaska/Chanhassen offers comprehensive storm damage cleanup and restoration services in the Twin Cities and nearby communities.

Each year, hundreds of Americans are injured or killed by exposure to cold, vehicle accidents on wintry roads, and fires caused by the improper use of heaters. Read the following blog to learn how to stay safe during a winter weather storm!

Protect Your Family

  • Talk with your family about what to do if a winter storm watch has been issued.
  • Winterize your vehicle
    • Check the status of your battery, antifreeze, wipers, and windshield washer fluid
    • Check the integrity of the tread on your tires
    • Pack an emergency vehicle kit
      • Include a scraper, sand for traction, matches for a source of fire, warm clothing, etc.
    • Keep the gas tank full
  • Keep warm clothing and extra blankets for everyone in your household

Protect Your Home

  • Protect your exposes pipes from freezing
  • Have a professional examine your HVAC system
  • Consider purchasing emergency heating equipment
  • Consider installing a portable generator
  • Bring your companion animals indoors
  • Be aware of local area radio updates

Stay Indoors

  • Drink fluids such as warm broth or juice
  • Eat regularly and keep a well-stocked pantry
  • Conserve fuel by lowering your thermostat
  • Listen to local news or NOAA Weather Radio for updated emergency information

Here to Protect You

Take immediate precautions if you hear winter storm warning or blizzard warning on the news. Winter weather is unpredictable. If you are in immediate need of help, please contact your local Red Cross or call 9-1-1.

If your home suffers winter storm damage such as roof damage from wind, roof collapse from heavy snow, gutter collapse from ice, or water damage from snowmelt, contact us at 952-999-2435. We're "Faster to Any Size Disaster!"

A General Contractor You Can Trust

12/14/2021 (Permalink)

How do you go about finding and securing a contractor after your property suffers from water damage, fire damage, smoke/soot damage, or has had issues with mold?

You might call up a few friends or coworkers, talk with your family, or scour the internet to nail down some potential candidates. When you find your "lucky three" you'll have to ask them to visit your property, create a bid, and review all of the potential prices and outcomes. After considering, weighing your options, and reviewing the scope of work, you may still feel apprehensive.

By now, weeks have passed and you're getting sick of sitting on a disheveled property. 

When you call SERVPRO of Chaska/Chanhassen, we will handle the scheduling, bidding, material purchasing, organizing of scheduling - all within an agreed upon timeframe. We have both residential and commercial construction capabilities for any size job. 

For a general list of our services, click here.

Why should you trust SERVPRO of Chaska/Chanhassen for your construction needs?

Trust is not given, it is earned. Throughout the past year, our Reconstruction Division has drastically improved processes both on our end of the company and with our customers.

We have respect and care for our client's property.

We respect our customers' time.

We are honest and transparent.

We listen to our customers and respond to feedback.

We are reachable.

As a general contractor near you, we understand that we are in a relationship business. We hold our relationships with our customers at the highest priority, always striving to be a resource whether or not you have suffered a disaster.

When the unthinkable happens, use your sense and call SERVPRO of Chaska/Chanhassen at 952-999-2435 today. We are here for you from start to finish.

We Handle All Cases of Fire Damage!

12/9/2021 (Permalink)

fire damage in a home We specialize in the tough jobs and never lose site that a person's home is their most prized asset.

Fires are one of the most destructive events that can happen in anyone's life. Whether a fire damage event occurs in a residential home or commercial building, we are the fire damage restoration experts that have the power to change your life!

Not All Fire Damage is Created Equal

Nuances in technique, equipment, and technology can make a drastic difference in cost and results. Read the following techniques that we use to get results in the best timeframe, in the most cost efficient manner, and to help more people who have experienced the devastating destruction of fire.

Matterport Scanning

We take pride in using the most technically advanced and up-to-date equipment as possible. The Matterport camera allows us to take high-quality 3D images in a virtual reality platform, allowing us to examine the site without ever having to step foot in the actual building. By creating a doll house view of the property, documentation reaches a higher level for all materially interested parties. Not only can this aid in the speed at which the scope for restoration and fire repair occurs, but it can be used to create a plan for returning the job side to pre-fire condition. 

Choosing Deodorizing Tools and Products Sensibly

We take full advantage of having a full network of franchises to discuss the efficiency of tools and products to use when it comes to repairing fire damage or deodorizing the affected areas. We have access to suppliers that have products ranging from odor absorbent crystals, smoke odor counteractant and deodorants, degreasing cleaners, woodcraft cleaners, and many more options.

Caring for Contents

If your personal belongings have been affected by fire or smoke damage, we have the capabilities and mindset to restore rather than replace your precious items. Our technicians are cert-ified through the IICRC and are experienced in removing smoke damage that can cause long-lasting health hazards for the occupants. We use activated carbon or charcoal filters for maximum results when addressing odors, making the site easier and healthier to work in.

Here at SERVPRO of Chaska/Chanhassen, we're always "Here to Help!"

When fire damage ravages your property, give us a call at 952-999-2435. Our certified team and fast disaster response will save you precious time and money.

What is Minnesota's Winter Storm Outlook?

12/7/2021 (Permalink)

temperature gauge for cold weather As a leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back normal.

According to the Farmers Almanac, they're predicting a cold and snowy winter for Minnesota. "Numb's the Word, Just Shovelin' Along" to be exact. January should start fairly mild in temperature, but will then trend towards colder conditions during the middle and latter part of the month. Apparently there will even be a blizzard at the end of January.

How to Prepare for Cold Temperatures

Prepare Your Home

According to the CDC, it is highly important to winterize your home to keep it safe and warm during the winter months.

  • Insulate water lines that run outdoors or along exterior walls.
  • Clean out your gutters and repair roof leaks
  • Install weather stripping, insulation, and storm windows.

Prevent Carbon Monoxide Poisoning Emergencies

Install a CO detector to alert you if you are in the presence of the deadly, odorless, colorless gas.

  • Inspect any gas lines that you may have in your home. Often times your furnace or stove will be the culprit. 

Prepare Your Vehicle

Get your vehicle ready for snowy, blowy roads and chilly travelling conditions.

  • Keep your gas tank full to avoid ice buildup within the tank and fuel lines.
  • Use a wintertime formula in your windshield washer

Have You Found Yourself Unprepared?

Did you fail to insulate your pipes properly?

Has the cold weather burst one of your pipes?

Is water streaming everywhere?

Call SERVPRO of Chaska/Chanhassen! We're here to help you 24/7 365 days a year. Winter storms and cold temperatures can be dangerous. Stay safe and healthy by planning ahead!